Days Rental | Haverfordwest

Hired a van in September 2017. Wanted it for a few days ending on a Saturday. But couldn't guarantee to get it back by 12 noon on the Sat (when they close) so was charged for two more days before bringing it back on the Monday at their convenience. Paid by credit card. A couple of weeks later we had a letter saying they'd taken a further 80 off our credit card due to some toll charge in Ireland. WE never took the van anywhere near Ireland. On checking the dates, the Ireland charges were for some time in August ie NOT when we hired the van. We phoned up, explained the mistake and, to be fair, the money was put back in our account. We were absolutely appalled by this as the 80 was taken off our credit card before we were notified and without our permission for something we didn't do. Obviously a huge mistake had been made. We received very little apology. We asked them to immediately remove our card details from their records to stop them helping themselves to money from our account. We received no reply and still don't know if they have done that. I would not use them again as they didn't seem at all concerned how serious a mistake like this is.

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Thank you for the rental at the last minute after our rental from Enterprise was cancelled 18 hours before we were due to leave for summer holiday. Days rental were very friendly and helpful.

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Good clean car and friendly staff, but wow the rental system is very slow. It took nearly an hour to collect my car (and there was only one customer in front of me), and 30 mins to return it.

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Great service and van for the weekend

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Days ford haverfordwest ,always so accomodating ,go the extra mile ,thanks to all the staff for fitting me in appreciate it .yours sincerely Mr George John Greig.

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